Politique d’expédition

Where do you deliver?

We deliver to France, all European Union countries, the United Kingdom, Switzerland, Norway, the United States, Canada, Australia, New Zealand, Japan, South Korea, Hong Kong, Singapore, Malaysia, the United Arab Emirates and Israel.

How much does shipping cost?

France: free.
European Union: free.
Rest of the world: €29.
The exact cost is shown at checkout before you pay.

When will I receive my order?

Each bag is cut, assembled and finished by hand in our atelier once you order it. Production takes three to four weeks.
Once your bag leaves the atelier, estimated delivery times are:
France: 2 to 4 business days
European Union: 2 to 4 business days
Rest of the world: 3 to 7 business days
Customs clearance outside the EU may add a few days. You will receive an email with a tracking link as soon as your bag ships.

Will I pay customs duties or taxes?

European Union: no. VAT is included in the price.
Outside the European Union: customs duties, import taxes or handling fees may be charged by the carrier on delivery. They are payable by the customer.

My parcel is lost or damaged.

Contact us at customerservice@forrest.earth with your order number. We will open an investigation with the carrier and find a solution with you.